Limited Warranty

NEXTERGO stands behind our products and we want you to feel secure knowing that we’ll work with you to resolve any issues. All NEXTERGO products are covered by a limited product warranty for up to one (1) year from the date of purchase (“Warranty Period”) directly from NEXTERGO or an authorized reseller. NEXTERGO warrants its products to be free from defects in material and workmanship for the product’s Warranty Period.

All eligible NEXTERGO products purchased in the U.S. directly from NEXTERGO or an authorized reseller are covered under a limited, non-transferrable warranty. Any product failure that occurs from normal usage is covered for the specific product terms listed below. A failure is a mechanical breakdown of or defect in the unit that affects the user’s ability to operate the product as intended. If it’s determined that the failure was caused by misuse or abuse of the product, replacements and return shipping will be at the customer’s expense.

This Limited Warranty extends only to the original purchaser of the product and is automatically void if your NEXTERGO product is modified in any way, improperly installed, used beyond its stated weight capacity, or otherwise used outside of the product’s intended purposes. All NEXTERGO products are intended for indoor use only, and any outdoor use voids this Limited Warranty. Unless specified otherwise, all NEXTERGO personal products are designed and tested for non-commercial use only, and any commercial use voids this Limited Warranty.

For warranty claims made during the Warranty Period, NEXTERGO will replace any defective product part free of charge. Should a part of your NEXTERGO product fail, contact our Customer Care at +1-972-423-8960 to make a warranty claim. We will discuss the problem with you, and once we confirm your Limited Warranty, we will ship any necessary replacement portions or parts to you. This Limited Warranty does not include the costs of any labor required for repairs or replacement of parts you’re your NEXTERGO product, and NEXTERGO is not responsible for any such costs incurred.

For extended warranty, please refer to our website or contact us via

Notwithstanding the Limited Warranty, NEXTERGO disclaims any other warranties,express or implied.

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